As states respond to workforce challenges and demographic changes, many are establishing Offices of New Americans (ONAs) to support immigrant and refugee integration. These state-level entities help coordinate services, connect communities to economic opportunities, and address labor shortages.
A playbook from World Education Services offers guidance for policy makers, advocates and stakeholder on creating an ONAs. The guide covers essential implementation questions—from choosing between legislative or executive order creation, to determining where an ONA should be housed within state government, to identifying initial funding sources and early-win strategies.
